Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Specialist - Chennai - A.P. Moller Maersk - 5 @ A. Moller Maersk

Home > Non Voice

 Specialist - Chennai - A.P. Moller Maersk - 5

Job Description

We Offer

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

Key Responsibilities

  • Meet and exceed KPIs by performing quality work and adherence to deadlines.
  • Achieve productivity targets - so as to improve the overall performance of the team.
  • Adhere to planned shifts.
  • Accurate update of task status in Workflow tool.
  • Prompt and effective response to email system.
  • General reliability as a team member.
  • Provide suggestions for internal process improvements.
  • Provide support and guidance to new staff
  • Achieve/exceed targets of service delivery
  • Conduct trainings where ever relevant
  • Handling day to day communication with stakeholders
  • Learn and execute BCP tasks, if applicable
  • Assist in adhoc projects in line with organization focus
  • Ensure no fines or penalties are imposed, prevent claims
  • Provide suggestions to improve efficiencies
  • Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
  • Internal Contacts with various departments Maersk Line Offices.

Who we are looking for

  • Education: Any Graduate.
  • General awareness of the practical side of Operations.
  • Technical Skills: List any specific computer equipment, programs or systems colleague would be responsible for operating.
  • Computer literacy.
  • Good knowledge of MSL operations systems.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. .

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Job Classification

Industry: Courier / Logistics
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time

Contact Details:

Company: A. Moller Maersk
Location(s): Chennai

+ View Contactajax loader


Keyskills:   Service delivery SIDE Usage Claims Focus Employee engagement Legal Workflow

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Freshers Required For Computer Operator - Work From Home

  • Talentlink Solutions
  • 0 - 4 years
  • Hyderabad
  • 3 days ago
₹ 1-4 Lacs P.A.

Customer Service Non-voice Web Chat Process For E Commerce In Bpo

  • Reckon Solutions
  • 0 - 5 years
  • Kolkata
  • 3 days ago
₹ 2.25-4 Lacs P.A.

Customer Service Non-voice Web Chat Process For E Commerce In Bpo

  • Reckon Solutions
  • 0 - 5 years
  • Kolkata
  • 3 days ago
₹ 2.25-4 Lacs P.A.

Team Lead- HR Praity

  • Wipro
  • 2 - 4 years
  • Hyderabad
  • 3 days ago
₹ Not Disclosed

A. Moller Maersk

Maersk Global Service Centres (India) Pvt LtdWeikfield IT-CITI Infopark D’ Building, 7th Floor Nagar Road Pune 411014, India