Customer Care Executive Job in GoMechanic

Job Description

About the Role

GoMechanic is looking for an enthusiastic and result-oriented Telesales Executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to multitask effectively. Looking for immediate joiners. Location: Corporate office, 7th Floor, Tower A, Spaze iTech Park, Sohna - Gurgaon Rd, Block S, Sector 49, Gurugram, Haryana 122018 Shift and working hours: 9-hourshift with roaster off

Roles and responsibilities:

Handle customer queries via voice calls and ensure resolution with a professional approach and ensure lead conversion Address and resolve customer issues or concerns in an efficient and friendly manner. Build and maintain positive relationships with customers by delivering exceptional service. Drive sales by promoting GoMechanic's services and products to customers. Meet and exceed daily, weekly, and monthly sales targets and performance metrics. Collaborate with team members to achieve individual and team goals.

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