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Sr Technical Representative, Global Service @ Concentrix

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 Sr Technical Representative, Global Service

Job Description

Job Description:
Global IT Identity Access Management Profile:
1.24/7 Roster work environment, predominantly night shifts
2.One year of relevant experience
3. Okta experience (Basics)
4.Active Directory experience (Fundamentals with hands-on experience)
5.O365 Admin Console experience (Fundamentals with hands-on experience)
6.Knowledge of PowerShell scripts (Fundamentals with hands-on experience)
7.IT Ticketing tool experience
8.Good Written Verbal Communication Skills (Non-voice process)
9.Advanced Customer Service Interpersonal Skills to work serve multicultural clients customers

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security,
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Concentrix
Location(s): Kolkata

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Keyskills:   Voice process Technical Representative Administration Ticketing Interpersonal skills Access management Powershell Service desk Active directory Customer service

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Concentrix

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global ...