Your browser does not support javascript! Please enable it, otherwise web will not work for you.

GN - Industry - MC - Utilities CC&B @ Accenture

Home >

 GN - Industry - MC - Utilities CC&B

Job Description

    Job Title - GN - Industry - MC - Utilities CC&B - Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A Must-have skills: Customer Billing Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Manage business operations, drive performance optimization, and lead cross-functional teams to achieve organizational objectives. Role Description: Minimum Experience of 6 years in either Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS) with experience in end-to-end implementations. Proven track record with CIS implementation engagements (At least 2 CC&B/C2M/CCS/MDM implementation). Should be able to engage with client, delivery team and other stakeholders across different geographies and to gather or clarify detailed user stories/requirements. Should be able to understand business requirements in detail and design, implement, and provide solution on different business processes with focus on out of the box solution. Candidate should have excellent written and verbal communication skills ability to lead workshops, demos and ability to not only document business process but also should be able to recommend new methods and automation opportunities for efficient business operation. Should have understanding of de-regulated and regulated market environment and related tariff scenarios, meter to cash process, market EDI transaction lifecycle etc. Should understand fundamentals of the Oracle Utilities Application Framework (OUAF) to guide the overall solution development. Knowledge of other utility products built on OUAF platform such as SOM, ODM, NMS, SGG, MWM, WAM, OUCSS, OUBI is a plus. In-depth Knowledge of OUAF, database structure and technical knowledge is a plus. Oracle Utilities Certifications in Oracle Utilities product suite would be an advantage. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: GN - Industry - MC - Utilities CC&B

Contact Details:

Company: Accenture
Location(s): Other Haryana

+ View Contactajax loader


 Fraud Alert to job seekers!

₹ Not Specified

Similar positions

Software Test Engineer - Manual Testing

  • Jtsi Technologies
  • 4 to 8 Yrs
  • 2 days ago
₹ Not Disclosed

Lead I - Software Testing (Manual Testing,)

  • Aditya Birla Sun Life
  • 5 to 9 Yrs
  • 2 days ago
₹ Not Disclosed

Deployment Engineer Intern - Visakhapatnam

  • Tech Mahindra
  • 0 to 4 Yrs
  • All India
  • 3 days ago
₹ Not Disclosed

Bellurbis Technologies - Functional Tester

  • Tech Mahindra
  • 3 to 7 Yrs
  • haryana
  • 3 days ago
₹ Not Disclosed

Accenture

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...