Project Manager @ Covalense Global

Job Type: Full time

Years of Experience: 5 7 years

• Oversee the implementation of products for existing clients, including introducing new features or modifying existing ones.
• Initiate client outreach to kick off the product implementation or migration process.
• Present project plans to clients, detailing the modules to be implemented based on signed contracts.
• Set clear client expectations and define the scope of product migration activities.
• Educate teams on best practices during the product migration phase.
• Manage all communication with clients, including conducting meetings and conference calls.
• Coordinate and accurately report all migration-related activities under the supervision of the Program Manager.
• Facilitate training needs, schedule client training sessions, and track completion.
• Handle multiple projects concurrently, adhering to aggressive timelines.
• Ensure timely project completion while mitigating risks.
• Develop and manage detailed work plans, schedules, and client status reports.
• Track and manage client product migration deliverables.
• Collaborate with internal departments to address client requirements and resolve migration-related issues.
• Successfully transition projects to the client services group for ongoing support.
• Keep projects on track and within scope, proactively assessing and addressing any project issues.
• Work with the team and management to develop resolutions, ensuring productivity, quality, and client satisfaction.