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Delivery Excellence | 15+ years | Kolkata Job @ Capgemini

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 Delivery Excellence | 15+ years | Kolkata Job

Job Description

    Job Description Capgemini is seeking a director level executive for Delivery excellence head role. Primary Skills Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best-in-class processes Balance Scorecard for leadership reporting Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services Secondary Skills Should be at least BB certified with exposure to leading Lean Six Sigma projects Exposure to the current automation tools and its implementation Preferred with BPO experience of 16+ years in driving process improvement, process transformation Should have knowledge on different RPA strategies & RPA products (certification added advantage) Advantage to have knowledge in: Dashboard & reporting tools like Power BI, Tableau, Qview Algorithms using R /Python/SAS programming Chatbots, Artificial intelligence, Process mining tools Cloud services & Analytics AGILE based project management,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Delivery Excellence | 15+ years | Kolkata Job

Contact Details:

Company: Capgemini
Location(s): All India

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Keyskills:   Lean Digital Transformation Lean Six Sigma Big Data Analytics Cloud Computing Automation Tools Artificial Intelligence Cloud Services Analytics AGILE Project Management Robotic Process Automation

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Capgemini

Company DetailsCapgemini Invent