Service Delivery Manager @ Indusind Bank

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Service Delivery Manager

Indusind Bank
4 - 9 years
Vijayawada, Guntur
2 months ago
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Job Description

The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations.
Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes.
Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time

Contact Details:

Company: Indusind Bank
Location(s): Vijayawada, Guntur

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Keyskills: project management service management service delivery incident management service delivery management operations management team management program management problem management change management itil certified itsm itil sla management

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

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Indusind Bank

IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.

Service Delivery Manager @ Indusind Bank

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