Manager - Risk & Compliance
- IGT Solutions
- 7 - 12 years
- Noida, Gurugram
- 2 months ago
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Job Description
Position: Manager Risk & Compliance
Location: Gurgaon
Employment type: Permanent
Job type: Full time
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
Job Responsibility:
- Deploying Processes & Policies for Privacy Security Management System to comply to Data Protection requirements
- Deploying ISO 27001/PCI DSS/COPC certification for the entity and conducting detailed Internal audits basis ISO 27001, COPC & data protection guidelines for BPO vertical
- Conducting Contractual Audits for the processes in the entity and interact with process owners and help in closure of audit gaps
- Provide training to new team members on Privacy & Information Security & Internal Audits methodology
- Prepare and maintain regular functional compliance cadence with leadership
- Should be able to identify trends through data analysis and be able to incorporate in the reports/reviews
- Proactively identify and share process Improvement ideas in order to mitigate Risks and implement controls
- Attending client calls/meetings and act as front face for weekly/monthly/adhoc client interactions / reviews
- Should be able to conduct independent fraud investigations and should be well versed with different investigation techniques and criticalities
- Should know how to document detailed investigation summaries and maintain stringent timelines
- Should have good knowledge of conducting Risk Assessments to identify prevailing risks in the system and publishing final risks to Operations and Client
Knowledge, Skills, Other Abilities:
- Should have conducted Internal Audits
- Should have excellent communication, presentation & excel skills
- Should have an analytical capability
- Should be a quick learner
- Should be comfortable with rotational shifts
- Should be fluent in English (written and verbal)
Relevant Experience & Desired Education:
- Minimum 5-7 years of relevant experience in driving and implementing Risk and Compliance Policies & Audits
- Graduate Any specialization
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Risk Management & Compliance, Role Category: Risk Management & Compliance - OtherRole: Risk Management & Compliance - OtherEmployement Type: Full timeContact Details:
Company: IGT SolutionsLocation(s): Noida, Gurugram
Keyskills: Internal Audit ISO Audit Risk Compliance Risk Management
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IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...
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