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Deputy Manager-Technical support @ searchends

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 Deputy Manager-Technical support

Job Description

ONLY FEMALE CANDIDTES ARE PREFERRED.

Job Title: Technical Support Engineer Automation

Location: Chennai
Experience: 12 Years
Qualification: B.E. in Instrumentation, Control Engineering, Electronics, or Electrical Engineering
Department: Global Customer Support (GCS)

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Roles & Responsibilities

  • Provide remote technical support for hardware, software, and application issues
  • Analyze and troubleshoot DCS, PLC, and Safety system problems
  • Communicate solutions via phone, email, and web
  • Reproduce customer issues in lab environments for accurate diagnostics
  • Escalate critical bugs and issues to the development team
  • Manage TAC lab assets and assist in system setups for issue simulation
  • Maintain professional communication with global clients and internal teams

Key Skills Required

  • Knowledge of DCS, PLC, and Safety Systems
  • Troubleshooting and diagnostics in automation systems
  • Familiarity with communication protocols: OPC, Modbus, RS232/485
  • Basic networking knowledge
  • Programming skills in Linux, Python, or C (preferred)
  • Strong communication and interpersonal skills
  • Ability to analyze technical problems and work independent

Job Classification

Industry: Electronics Manufacturing (Electronic Manufacturing Services (EMS))
Functional Area / Department: IT & Information Security,
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: searchends
Location(s): Chennai

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Keyskills:   Networking DCS PLC Technical Support Distributed Control System Modbus Python

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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