Apollo Hiring Customer Support (English & Hindi Fluency is Mandatory)
- Apollo Hospital
- 1 - 5 years
- Hyderabad
- 2 months ago
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Job Description
Apollo Telehealth Services is hiring for Customer Care Executive for voice process Freshers and Experience
Position: Customer Support Executive
Qualification: Any Graduate or Intermediate
Freshers or with Experience of 1 - 4 years in Voice Process
Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)
Mandatory Documents:
1. Updated resume
2. Aadhar Copy
Call Center Executive Job Responsibility :
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow Communication Scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers
Requirements:
1. Previous experience in Customer Support role.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. Flexible to work in Rotational shifts in Night shift as well for Male's.(NO night shift for Female candidate)
6. Good typing skills.
Note:
*******Excellent command on English and Hindi is mandatory with fluency.
** Interested candidate can share your updated resume on what's app @ 8639839*** to schedule an interview.
Company Website URL: http://www.apollotelehealth.com/
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations, Role Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: Apollo HospitalsLocation(s): Hyderabad
Keyskills: Customer Support voice process Domestic process Bpo Voice Telecalling Bpo Customer Relationship domestic bpo customer service International Voice process Outbound Process Contact center
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Apollo TeleHealth Services aims at providing a successful working model of telemedicine which self-propagates throughout India and into the developing world. It will provide a channel for continuous access to the most sophisticated medical support systems at all times. Further, telemedicine shall im...
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