Specific Job Responsibilities
1. Receiving and greeting the patient
2. Approaching the patient to understand the purpose of his/her visit
3. Guiding the patient as per his/her requirement
4. Solving related queries and sharing relevant information with the patient
5. To ensure that patient has a hassle free experience at Noble Hospital
6. Coordinating with concerned departments or doctors or staff nurses
7. Ensuring the patient is comfortable during his OPD Visit
8. Making seating arrangements especially for vulnerable patients
9. Answering phone calls
10. Scheduling appointments
11. Explaining billing and related tariffs.
12. Coordinating with concerned consultants & patients for following time schedule
13. Informing patients well in advance if the appointment is cancelled/delayed
14. Collecting cash from the patient as per procedures done.
15. Submission of daily cash to the cash counter
16. Updating daily OPD schedule and maintaining relevant patient data in HIS with complete accuracy and generating the UHID No.
17. Handling of cash or CC as per the scroll and handing it over to accounts department before leaving the duty.
18. Screening of communicable diseases.
19. Vulnerable disease screening.
20. Applying discount structure as per protocol provided by management.
Carry out any other function as assigned by the HOD.
Job Specification
Experience: Candidates with previous experience in hospital industry shall be preferred/ candidates who have hospitality/ Aviation industry.
Qualifications: Any Graduate
Skill/Knowledge:
Interested Candidates can share their updated resume on re********t@no*****c.com
Keyskills: Hospitality Front Office Receptionist Activities Reception Telephone Handling Guest Handling
LIFE IS PRECIOUS, WE CARE FOR IT.With a vision to achieve standards of excellence which become a benchmark of healthcare practice and a mission to provide superior quality integrated healthcare to everybody at an affordable cost.Noble Hospital Pune was inaugrated on 7th July...