We are looking for a Center Manager for a Series A funded D2C Wellness Startup. Job Profile: Lead daily operations of the Womens Wellness Clinic. Convert and retain customers in clinics to establish a steady revenue stream. Accountable for clinic revenue, profits and team management. Grow annual revenue run rate to 5 crores by end of year one Convert 90% consultations to product purchase during 1st visit to clinic Achieve repeat consultation of 50% Achieve EBITDA margin of 30% by 4 months from launch Maintain topgrade operations and service delivery Hire and manage clinic staff and upkeep of the clinic facilities Ensure timely inventory backfill of medicines and other supplies Comply with SOP to achieve clinic operations excellence Deliver monthly sales & expense reports that are 95% accurate Conduct periodic training program for clinic staff Create customer centric service-focus culture Deliver top-notch customer experience at the waiting area and reception Ensure service consistency across 500+ customers visiting every month Requirements: Any Graduate / Post Graduate 3 to 5 years of Clinic / Store Operations experience. Strong with numbers related to the store/outlet performance. Candidates with experience in healthcare space Proven track record in managing exclusive brand outlets (EBO) can also apply Core skills required Operations management and service excellence Has the knack to take ownership and independently manage clinic operations Thrives in an ambiguous business environment. Job Types: Full-time, Permanent Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Performance bonus Application Question(s): How many years of Clinic / Store Operations experience do you have What was your Store / Clinic / Outlets last annual turnover Do you have any experience with pnl(profit and loss) management Please choose preferred location - Agra or Kanpur What is your Current CTC, Expected CTC & Notice Period Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Clinic Manager