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IT Service Desk Support Executive @ Oracle

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 IT Service Desk Support Executive

Job Description

    We're seeking out a proactive IT Service Desk Support Executive to join our group and offer first-line aid to end-users for IT-associated problems. The position entails managing service requests, troubleshooting technical troubles, and making sure a smooth IT carrier experience. the right candidate may have robust hassle-solving skills, correct communique skills, and a purchaser-focused approach. Responsibilities: Respond to IT carrier requests from customers via telephone, electronic mail, or chat. Troubleshoot hardware, software program, and community issues, supplying well timed resolutions. Log and song carrier requests in the ticketing machine. Strengthen unresolved troubles to better-stage technical teams. Help with gadget setups, software installations, and configurations. Requirements:- primary know-how of IT systems, software, and networking. robust verbal and written communique abilties. capacity to work efficaciously in a quick-paced surrounding Job Type: Full-time Shift: Night shift Work Days: Monday to Friday Experience: total work: 1 year (Preferred) Work Location: In person,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: IT Service Desk Support Executive

Contact Details:

Company: Mind map IT Solutions
Location(s): Punjab

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Keyskills:   software networking troubleshooting communication skills

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Oracle

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