What this job involves:
Acting as the steward of the facility
Serving as the backbone of the facility, youll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operationsincluding facilities and equipment, M&E matters, housekeeping, conference roomsin tip-top shape. This is why a strong grip with the service structure will come in handy especially when dealing with issues related to operating expenditures.
Part of your usual concerns include the maintenance all records related to the performance of facility management operations on the site. Youll also find yourself developing MIS reports for our management team. And when the operations manager is not present, youll be expected to lead the monthly progress meeting.
Besides these, you will train team members on all quality policies and procedures. Every now and then, youll also be involved in reviewing the performance of our staff and conducting performance appraisals.
Bringing maximum value through excellent service delivery
Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meetand go beyondthe clients expectations.
Lending your business acumen, youll advise the client on future maintenance budgets, so youll need to be in tuned with the organizations ins and outs, goals and overall direction. Your expertise in the world of contracts would be incredibly useful, as youll also get your hands on defining terms and conditions, operational scope and documents for annual maintenance contracts. Along with this, youll run successful tendering exercises that will help you find the right subcontractors. Youll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors.
Plus, its your job to develop service level agreements (SLAs) and assist our procurement experts in closing these agreements with vendors. While in the process, youll consider: Is the team deployed by the vendor made up of the right resourcesin terms of level and scaleto deliver quality services?
Playing the role of a strategic operator, you will also craft annual cost-saving goals in energy usage and maintenance operations. Coordinating with specialist professionals to ensure compliance with minimum wage acts for payments and regulations falls into your hands as well.
Managing working relationshipsthe right way
Your ability to deal with clients, vendors and onsite personnel carries a huge impact on your success as facility manager. Among the things that you need to stay on top of are whether subcontractors are meeting their commitments on the scheduled delivery of trainings or they have a planned, structured and solution-based approach to maintenance services. Also, you will audit subcontractors on the quality of materials and upkeep of the site.
Youll will coordinate with the HR department and the Operations Manager and make recommendations for future trainings to be given to the site facility management team. Youll prepare and review the preventive maintenance register on a monthly basis and update the operations manager. Youll also liaise with our Finance team and that of the clients for client billing and invoicing. You will also be in touch with the client representatives for the payments.
Sound like you? To apply you need to be:
A facility management pro
In order to qualify for this role, you need to have a college degree. Under your belt, you should also have 5-8 years of experience in facilities management. Were also looking for someone with tertiary qualifications in building management and/or business.
A balanced leader and follower
Keyskills: Facility Management Operations management quality management building management
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, J...