NetSuite Project Manager
- Dotsolved India
- 8 - 12 years
- Chennai
- 2 months ago
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Job Description
About Us
Job Description
dotSolved, headquartered in Silicon Valley USA, is a leading global provider of business process automation, modern application engineering, and cloud infrastructure services. dotSolved focuses on enabling digital transformations for small, medium, and large enterprises, in the following industries (but not limited to): High technology, Energy, Manufacturing, Financial Services, Media & Entertainment, Communications, Retail, Healthcare, and Education.
dotSolved drives digital transformations for enterprises by defining, automating, and optimizing complex business processes for the digital era and engineering modern, data & analytic driven, applications that deliver intended business value. With hundreds of successful implementations and experience in Big Data, ERP, and Supply Chain, dotSolved can guarantee the creation of measurable business value from project engagements leading to accelerated business growth and profitability for customers.
Responsibilities:
- Lead and foster the growth of the service delivery function, implementing strategic initiatives and instilling a culture of continuous improvement within the delivery team.
- Has experience in customer facing roles kick-offs, cadence, requirements reviews, design reviews, status reviews.
- Experience in a cross section (two or more; with appreciation of others) of offerings- ERP,CRM, RPA,
- Meet monthly and quarterly objectives, ensuring strategic partnerships with clients and delivering on contracted commitments.
- Possess detailed knowledge of clients' contracts and obligations, leveraging contractual insights for advantage.
- Hands on with delivery processes and methodologies; a disciplined practitioner
- Demonstrated focus on delivering on SLAs/Metrics pertaining to Schedules, Efforts, Quality
- Bottom line focus and experience in controlling efforts and delivering within budgets
- Ability to work closely with onsite team and customers to help grow Accounts
- Can manage large teams of employees and contractors in a firm, yet benevolent manner while ensuring we deliver to the plan expectations
- Ensure compliance to project management principles, processes and standards
- Provide leadership, management, and mentorship to the service delivery teams, fostering individual and collective growth.
- Develop and maintain strong relationships with clients and stakeholders to understand and capitalize on new business opportunities.
- Agree on, monitor, and refine Key Performance Indicators (KPIs) with the Delivery team.
- Take overall accountability for service quality and performance, understanding and incorporating future growth projections into capacity planning.
- Identify, mitigate, and manage all risks associated with business outcomes delivery.
- Build and drive a high-performance culture across the business, suppliers, contractors, and permanent staff, maintaining focus on program outcomes.
- Manage team performance and actively support career development.
- Support and occasionally lead the shaping and delivery of proposals.
- Demonstrate overall responsibility for the business unit.
- Proven experience in a leadership role, preferably in service delivery or project management.
- Strong understanding of contractual obligations and risk management.
Qualification, skills and abilities are :
- Engineer, preferably with MBA
- 8-12 years of experience in IT Services around Enterprise Solutions ERP, CRM, RPA, Custom Dev (Web, Mobile)
- IT Project Management, Delivery Management, Software Development, Agile/Scrum and CICD
- Project Management Certifications like PMP/SCM/IITL/Prince 2 is preferred
- Demonstrated ability to think on your feet and make good decisions.
- Excellent interpersonal skills and desire to work in a team based environment.
Work Location: Chennai (Preferred)
Shift: 3:30 PM to 12:30 AM IST
Shift: 3:30 PM to 12:30 AM IST
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: IT Project ManagerEmployement Type: Full timeContact Details:
Company: Dotsolved IndiaLocation(s): Chennai+ View Contact
Keyskills: NetSuite ERP RPA Software Development Project Management Enterprise Solutions CRM Delivery Management
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dotSolved, headquartered in Silicon Valley USA, is a leading global provider of business process automation, modern application engineering, and cloud infrastructure services. dotSolved focuses on enabling digital transformations for small, medium, and large enterprises, in the following industries ...
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