Manager, Information Systems Learning Management Systems
- Amgen
- 6 - 11 years
- Hyderabad
- 3 months ago
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Job Description
Lets do this. Lets change the world. The role is responsible for leading and charting the course for the Learning & Development technology product (or services) team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a consistent record of leadership in technology-driven environments for the Human Resources Learning & Development area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner for Learning Management Systems, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:- Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the partners feel informed and engaged
- Lead and manage large, diverse teams within a matrixed organization.
- Collaborate with geographically dispersed teams, including those in the US and other international locations.
- Oversee the software development lifecycle
- Develop and implement strategic plans for technology and workforce.
- Follow global standards and practices.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
- Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
- Understand the decision-making process, workflows, and business and information needs of business partners and collaborators
- Contribute and define business outcomes + requirements, technology solutions, and services
- Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
- Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are not met
- Ensure communication of key performance metrics and analysis of unmet needs
- Participate in partner and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
- Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
- Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy
- Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
- Ensure alignment of Technology service plans across organization
- Provide education to new partners with regards to IT service offerings
- Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
- Doctorate degree OR
- Masters degree and 4 to 6 years of Business, Engineering, IT or related field experience OR
- Bachelors degree and 6 to 8 years of [Job CBusiness, Engineering, IT or related field experience OR
- Diploma and 10 to 12 years of Business, Engineering, IT or related field experience
Preferred Qualifications:
Functional Skills:Must-Have Skills:
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation in the Human Resources Learning and Development area including technologies like Sum Total
- Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
- Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
- Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships.
- Experience in a leadership role within a pharmaceutical or technology organization
- Extensive experience in the software development lifecycle.
- Experience using and adoption of Scaled Agile Framework (SAFe)
- Strong analytic/critical-thinking and decision-making abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Established business partnerships and IS governance practices involving senior business partners
- Broad working knowledge of key IS domains and layers
- Excellent leadership and team management skills.
- Strong transformation and change management experience.
- Exceptional collaboration and communication skills.
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented with a focus on achieving team goals.
- Strong presentation and public speaking skills.
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Engineering ManagerEmployement Type: Full timeContact Details:
Company: Amgen IncLocation(s): Hyderabad
Keyskills: Learning Management Systems Scaled Agile Framework software development lifecycle team management people management Information Systems IS
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