Team Lead Prescription Verification @ Supertails

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Team Lead Prescription Verification

Supertails
3 - 5 years
Bengaluru
2 months ago
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Job Description

Job TitleTeam Lead Pharmacy Prescription Verification
LocationBangalore
Job Summary
The Team Lead Pharmacy Prescription Verification will lead the prescription verification process for our online pet pharmacy
This role requires overseeing a team of professionals, ensuring regulatory compliance, and driving operational excellence
The successful candidate will streamline processes, and provide the highest standards of accuracy and efficiency in prescription handling

Key Responsibilities:
Team Management & Operations
Supervise the team of veterinarians to maintain high accuracy and productivity standards

Develop and manage workflows to ensure the timely processing of prescriptions

Conduct training sessions to enhance the teams knowledge and performance

Regulatory Compliance & Licensing
Ensured compliance with all legal and regulatory requirements for prescription handling, including state and federal guidelines

Collaborate with regulatory authorities to resolve compliance issues and stay updated on changes in veterinary pharmaceutical laws

Oversee the documentation and processes required for regulatory inspections and audits

Process Improvement & Expansion
Evaluate current verification processes and implement strategies to improve accuracy, efficiency, and customer satisfaction

Lead the design and implementation of automation tools to streamline prescription verification workflows

Prepare feasibility studies and recommendations for new initiatives

Coordination & Stakeholder Management
Liaise with internal teams (customer service, legal, and operations) to address prescription-related issues and operational needs

Provide regular updates and reports to senior management on team performance and operational progress

Project Management
Create and manage project timelines for operational improvements and expansions

Monitor progress against key milestones and proactively address risks or delays

Maintain clear and consistent communication with all stakeholders to ensure project success

Education and Experience
PhD or MVSc in Veterinary Science or a related field

Minimum of 5 years of experience
Proven track record in managing teams and delivering on operational objectives

Skills and Competencies
Strong understanding of veterinary pharmaceuticals, prescription verification processes, and regulatory requirements in India

Excellent project management skills, with proficiency in tools such as Microsoft Office and project management software

Exceptional communication and interpersonal skills to manage internal and external relationships effectively

Analytical mindset with a focus on process improvement and operational efficiency

Why Join Us?
Be part of a fast-growing organization dedicated to improving pet health and wellness

Lead a high-performing team in an innovative and impactful industry

Competitive salary, benefits package, and professional growth opportunities

Job Classification

Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Supertails
Location(s): Bengaluru

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Keyskills: project management pharmaceutical customer service veterinary project management tools team management management skills process improvement automation tools team leading stakeholder management wellness team performance operational excellence agile

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Team Lead Prescription Verification @ Supertails

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