You are a talented, energetic, and experienced individual eager to join our Synopsys Cloud Operations Support team. You possess a strong foundation in Linux administration and Azure fundamentals, with a keen eye for detail and a dedication to maintaining comprehensive documentation and adhering to established processes. Your communication skills are exceptional, enabling you to convey technical concepts clearly to both technical and non-technical audiences. You excel in practical decision-making and agile goal delivery, thriving in a dynamic team environment where collaboration and problem-solving are key. Multi-tasking and effective prioritization come naturally to you, allowing you to manage R&D-related activities efficiently and communicate actions and results as needed. With a background in customer support, computer operations, or systems administration, you bring a wealth of experience to the table, particularly in UNIX system administration and network operations.
What You ll Be Doing:
Designing, automating, and supporting Linux systems and services in a 24/7 production environment.
Independently and collaboratively evaluating, recommending, and implementing technical solutions to meet business needs.
Collaborating with other technical teams to solve problems and continually evolve the technology.
Troubleshooting issues to identify root causes and help unblock the customer.
Preparing and maintaining documentation of systems, standards, configurations, and procedures.
Supporting day-to-day operations including installation, configuration, maintenance, and troubleshooting of the engineering secure computing environment.
Responding to alerts, reporting issues, escalating problems as required, and resolving significant matters using independent judgment within established support practices.
Ensuring compliance with Synopsys security policies to protect stakeholder information.
The Impact You Will Have:
Maintaining the high-performance Synopsys Cloud environment, ensuring smooth operations and compliance with security policies.
Contributing to the overall reliability and scalability of our cloud infrastructure.
Enhancing customer satisfaction by resolving technical issues promptly and effectively.
Driving continuous improvements in our technology and processes through collaboration and innovation.
Ensuring the security and integrity of our systems through vigilant monitoring and maintenance.
Supporting Synopsys mission to lead in chip design, verification, and IP integration by providing a robust and reliable cloud environment.
What You ll Need:
Extensive knowledge of Linux operating systems and security patching.
Experience with installing, monitoring, and administering Linux systems (Ubuntu and RHEL primarily).
One or more Linux System Administrator Certifications.
Experience with monitoring and logging tools.
Programming/Scripting skills in Shell/Python.
Basic Networking fundamentals including TCP/IP, DNS, subnetting, and routing.
Knowledge of networking for virtual machines, particularly regarding security and performance.
Knowledge of remote desktop software solutions such as VNC, Citrix Xen server, and VDI.
Solid knowledge of infrastructure services like Kickstart, NFS, DNS, and DHCP.
Knowledge in Azure resources like VM, Network, NSG, and Blob Storage is a plus.
Who You Are:
Ability to clearly communicate technical concepts to both technical and non-technical users.
Proven ability to work in a dynamic team environment, collaboratively resolving problems spanning multiple disciplines.
Enthusiastic and capable of learning on the job.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time