Walkin Interview For Gb P&b - Fresher/advisor Role
- WTW Global Delivery
- 0 - 4 years
- Mumbai
- 3 months ago
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Job Description
Job description
Job Title: GB P&B
Job Location : Thane
Experience : 0 to 3 Years
Work Style :Hybrid
Shift Timing: 6:30AM to 3:30PM and 1:30PM to 10:30PM
- Note: No gap in education .
- 2025 Pass out Candidates whose online results are out welcomed.
Job Summary:
P&B team plays an integral part in the end to end servicing of an account. We act as the documentation and billing team for our brokers, enabling them with information to service an account in a timely manner. Placing and Billing relates to - creation of documents before and after placing the business, generating invoices on behalf of the broker and providing the final policy document.
Principal Duties/Responsibilities
KPI Management
- Deliver as per the KPI's defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage work load/ volumes and delivery expectations as per business requirement
- Develop a sound understanding of the business process.
- Update work tracker and time tracking tools accurately and on real time basis
- Complete ad-hoc tasks as directed by Team Leader.
- Ensure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.
Operations Management/Operational Effectiveness
- Participate and contribute in team huddles.
- Proactively support key initiatives that have been delivered to implement change.
- To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly.
Relationship management
- Ensure ongoing, effective relationships with stakeholders (Internal/external)
Required Qualifications, Skills, Knowledge, Experience
Qualifications:
- Minimum bachelors degree required. Preferred Commerce or Insurance background
Functional Competencies: (Skill levels are for managerial reference only)
Analytical : Analytical skills refer to the ability to research, collect, interpret, analyze and problem solve information (includes numerical and graphical).
Attention to Detail : Attention to detail is the ability to achieve thoroughness, accuracy and completeness when accomplishing a task.
MS Office : Having the requisite knowledge level and understanding of MS Office.
Communications Skills : Communication skills refer to the ability to comprehend, articulate and respond effectively to information in a logical manner through verbal and written mediums.
Preferred candidate profile
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: WTW Global DeliveryLocation(s): Mumbai
Keyskills: Communication Skills Insurance BPO Customer Service Customer Support Claims Fresher Hiring Claims Adjudication Medical Billing Claims Processing
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