Lead BizOps Engineer-Splunk and Unix
- Mastercard
- 5 to 9 Yrs
- 1 month ago
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Job Description
- Job Title: Lead BizOps Engineer-Splunk and Unix Overview: The Commercial BizOps team is looking for a Consultant (for Smart Data and GDR Platforms) who can help us solve problems, lead Mastercard in DevOps automation and best practices Are you a born problem solver who loves to figure out how something works Are you a CI/CD geek who loves all things automation Do you have a low tolerance for manual work and look to automate everything you can Biz-Ops Mission Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Qualification BS degree in Computer Science or related technical field involving coding or equivalent, practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustain-ably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Experience Experience managing several customer Implementations on the Commercial suite application. Expert familiarity with established policies, procedures and service level agreements. Ability to clearly communicate business goals and strategy. Ability to design and develop business operations model for Commercial products to provide support for business needs. Responsibilities Subject matter expert on the Commercial suite of products. This includes both the Incontrol and the Smart Data suite of products. Responsible to lead the technical and functional consultation on the Commercial platform on the production environments. Responsible to liaise with partner teams like Customer service, Implementation support, Security teams, Internet Operations and Development teams to manage successful implementations on the Commercial platform. Identify and implement process re-design opportunities by leveraging current knowledge of the process and Commercial products. Collaborate consultation processes to communicate technical concepts of the platform to the customers and internal teams. Responsible to be the application SME and manage the on-call rotation for incident management on the Commercial platform.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Lead BizOps Engineer-Splunk and UnixContact Details:
Company: MastercardLocation(s): Maharashtra,+ View Contact
Keyskills: Splunk Unix DevOps Automation Algorithms Data Structures Scripting Software Design C Java Python Go Perl Ruby ITSM Capacity Planning Incident Management
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Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks,...
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