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Openings For International Chat Support @ IntouchCX

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 Openings For International Chat Support

Job Description

About IntouchCX


IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.
Roles & Responsibilities

  • Must have excellent verbal and written communication skills
  • Should be capable of handling customer queries through live chat in real time
  • Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy

Eligibility criteria

  • Must have at least 6 months of experience in International chat support
  • Typing speed should be more than 35 WMP with 90+ accuracy
  • Should be able to join Immediately
  • Pursuing candidates or severing notice period candidates are not eligible
  • Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts)

Perks & Benefits

  • Transportation provided with in 25kms without hiring radius
  • PF
  • ESI
  • Performance based Incentives

Work Location - LIB, Kokapet. Mode of Interview - Face to Face Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall.( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )
Interested candidates can walk-in to above location/ can reach to below mention recruiter

Vishnu

8309338***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Fluent English International Chat Process Communication Skills Blended Process Email Support dual chat Typing Speed Non Voice Process International Non Voice Chat Support Email Process Chat Process Web Chat

 Fraud Alert to job seekers!

₹ 50,000-3 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...