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JIRA & Confluence Specialist @ Entain

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 JIRA & Confluence Specialist

Job Description

  • Provide technical expertise on all aspects of JIRA and Confluence, including configuration, customization, administration, and integration.
  • Work with cross-functional teams to implement Jira best practices and solutions.
  • Train and support users on how to use Jira effectively.
  • Develop and maintain Jira documentation and knowledge bases.
  • Work closely with end users to efficiently plan and execute data migration projects from other tools and platforms onto JIRA.
  • Participate in process improvement efforts across the team and organization to identify, develop and deliver services and solutions leading to improved end user satisfaction.
  • Ensure our tooling is performant and scalable with a focus on ensuring services are always available in line with agreed SLA s.
  • Ensure our tooling is safe and secure, in-line with IT security standards.
  • Ensure seamless introduction of updates and necessary downtime, with minimal impact on end users.
  • Proactively communicate new releases and improvements to enable successful adoption.
  • Build a continuous improvements backlog for a team of JIRA administrators to implement.
  • Proactively seek feedback from end users to understand customer satisfaction and identify areas for improvement.
  • Research and keep up to date with new trends, solutions, and features within the industry.
  • Attend webinars, conferences and build your professional network.

Essential:

  • Demonstrates experience in configuring and implementing JIRA and Confluence for medium to large organizations.
  • Experience working with diverse teams across different geographical locations, ensuring a balanced and vers

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Entain
Location(s): Hyderabad

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Keyskills:   Stakeholder Engagement Data migration agile project management Customer satisfaction IT security Process improvement Analytical Management JIRA Gaming

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Entain

Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s. Today, were one of the worlds largest sports betting and gaming entertainment groups a FTSE 100 company that is home to more than 25 widely ...