SALES COORDINATOR
As a coordinator, the person is responsible for managing incoming orders and ensuring customer satisfaction. They process customer orders, track inventory, and communicate with other departments to ensure timely delivery. They have excellent communication and organizational skills and are essential to the smooth operations of any business.
Responsibilities:
Process customer orders received via phone, email or fax
Review and verify all order information for accuracy and completeness
Enter and process orders into computer system in a timely and accurate manner
Communicate any issues or discrepancies with customers and/or sales representatives
Ensure that orders are fulfilled and shipped to customers on schedule
Respond to customer inquiries regarding order status and shipping information
Maintain accurate and organized records of all orders and related documentation
Assist with inventory management and tracking of stock levels to ensure availability for customer orders
Requirements:
Strong organizational skills to manage orders and paperwork efficiently
Excellent verbal and written communication skills to interact with customers and suppliers
Proficient in using computer software to enter and track orders accurately
Ability to work in a fast-paced environment and handle multiple tasks simultaneously Attention to detail to ensure accurate order processing and delivery Ability to work independently and as part of a team Prior experience in a similar role is preferred High school diploma or equivalent education is required
Keyskills: Communication Skills Sales Coordination Presentation Skills Sales Support Sales Operations
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