Executive - Sales @ Navia Markets

Job Description

Job Title: Customer Onboarding Executive (Sales support and Client relations)

Location: Chennai

Department: Customer Onboarding

No of Vacancies :2

Employment Type: Full-time

Shift : 9am-6pm ( 6 days a week)
Weekly off - Rotational

Link to apply : https://naviamarkets.keka.com/careers/jobdetails/79640

Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels.

Key Responsibilities:

• Convert leads into active and engaged customers.
• Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage.
• Provide proactive support through WhatsApp, phone calls, emails, and other channels.
• Maintain a professional and long-term relationship with customers to ensure satisfaction and retention.
• Achieve monthly conversion and support targets consistently.
• Coordinate with internal teams to resolve customer queries effectively.

Qualifications:

• Bachelors degree in B.Com, BBA, or related field.
• Strong Interest in sales and customer relationship management.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.

Benefits:

• Attractive performance-based incentives.
• Provident Fund (PF) and Gratuity.
• Supportive and growth-focused work environment.

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Keyskills:   Target Sales Client Relationship Target Achievement Customer Relationship Lead Generation Client Acquisition Cold Calling Convincing Power Business Development