Sales Coordinator
- Infibeam Avenues
- 0 - 2 years
- Mumbai
- 2 months ago
- Email to a friend
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Job Description
Job Description: Sales Coordinator
Position: Sales Coordinator
Location: [As Per Requirement]
Department: Sales / Marketing
Key Responsibilities
On boarding & Pricing Revision:
- Sign-Up Form Review: Receive and review sign-up forms (MIQ/MAF). Verify all parameters, including merchant basic details, commercial terms, and category. Approve or request updated information if necessary.
- Account Creation: Create the account/ACCOUNT/ RID upon proper verification and communicate with internal teams (Merchant Underwriting, Merchant Operation, Alliance Support, Accounts, Commercial Options Group) for pricing and further processing instructions.
- Data Management: Maintain and update entries in the master Excel file format for reference and data integrity.
- Activation Coordination: Share details with the Net Banking team for major NB activations and provide the subvention merchant list to the Commercial Options Group team.
Coordination with Internal Teams:
- Credential Sharing: Ensure timely sharing of credentials within TAT.
- Merchant Underwriting Team: Coordinate for ACCOUNT/ RID approval and activation, category confirmation (MCC Code), international card activation, and multi-currency activation.
- Merchant Operation Team: Update and revise commercial terms, bank details configuration (Audit - Yes), major bank activations, card configurations (Aggregator or MSP & MID), international card activation, and multi-currency activation.
- Alliance Support Team: Share credentials, reset passwords, provide dashboard training, generate reports, and conduct test transactions.
- Accounts Team: Handle pay-outs and miscellaneous charges (credit/debit).
- Commercial Options Group Team: Share subverted merchant details and monthly reports for recovering purpose.
Coordination with Banking Teams:
- Relationship Management: Maintain strong relationships with Bank RMs and call for new leads.
- Reporting: Share monthly reports on the number of registered, activated, transacting, and non-transacting merchants both overall and RM-wise.
- Business Development: Engage in calls for new business opportunities, escalate issues, resolve problems, and track lead progress from registration to activation and transaction.
Coordination with CCAvenue Sales RM:
- Input Sharing: Provide input on bank-wise registration trends (up/down) and address issues with lead reception from existing Bank RMs.
- Reporting: Share merchant-wise reports detailing business status (up/down/new/stop).
Qualifications:
- Education: Bcom, BA, BSC, Marketing, or a related field.
- Experience: Fresher or Minimum of 2 years in sales coordination or a related role.
Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office, especially Excel.
- Ability to work collaboratively with various teams and departments.
- Attention to detail and problem-solving skills.
Personal Attributes:
- Proactive: Takes initiative and is proactive in identifying issues and solutions.
- Detail-Oriented: Ensures accuracy in all tasks and documentation.
- Team Player: Works well within a team environment and supports colleagues.
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: FreshersContact Details:
Company: Infibeam AvenuesLocation(s): Mumbai
Keyskills: Sales Coordination Sales Support Back Office Support
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Infibeam Avenues
Company Profile: Infibeam Avenues LimitedWe are an e-commerce company, focused on developing successful e-commerce platforms and ecosystems. In addition to Infibeam.com, our multi-category B2C e-retail site, through our Infibeam BuildaBazaar (BaB) e-commerce marketplace, we provide a c...
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