Job Description
Rentomojo is one of the leading players in the Rental industry, and we are currently seeking Delivery Associates to join our growing team. The Delivery Associate plays a vital role in ensuring excellent experience for our customers .
Responsibilities:
Checking, loading, and unloading products into the delivery vehicle, ensuring proper checking, handling, and securing of items to prevent damage.
Accompany the driver during delivery routes, providing support in navigating and locating delivery addresses efficiently.
Help unload and place goods at customers locations, ensuring accuracy and careful handling to maintain customer satisfaction.
Assist in verifying the accuracy of deliveries by comparing them to delivery manifests and obtaining OTP from customers as proof of receipt.
Communicate effectively with the customers, providing updates on delivery status and addressing any questions or concerns.
Follow established safety protocols and guidelines to ensure a safe working environment for yourself, the driver, and the customers.
Maintain cleanliness and organization of the delivery vehicle, including regular inspections to report any maintenance or repair needs.
Collaborate with the driver and team members to optimize delivery routes and schedules, ensuring timely and efficient service.
Install and uninstall the products like beds, washing machines, TV, Fridge etc at the customers place.
Requirements:
High school, diploma or equivalent, graduate preferred.
Customer Service oriented.
Proficiency in operating a mobile app for tracking deliveries, managing routes, and updating delivery status.
Ability to effectively read and navigate using digital maps, such as Google Maps or similar mapping applications.
Attention to detail and ability to follow instructions accurately.
Reliable and punctual, with a strong work ethic.
1 year + experience in delivery, service, or logistics roles.
Join our team and be a valuable contributor to our delivery operations. Your dedication and support will ensure the smooth and efficient delivery of goods to our customers, ultimately enhancing our reputation for exceptional service. Apply now and become part of our dynamic and growing organization!
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time
Contact Details:
Company: Rentomojo
Location(s): Hyderabad
Keyskills:
Procurement
Head Business Development
Appliances
Resourcing
ESIC
Corporate finance
Customer service
Logistics
google maps
Delivery Associate
