Debt Recovery Agent ( Kannada Speaking )
- Enser Communication
- 2 - 6 years
- Bengaluru
- 2 months ago
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Job Description
Job Description:
We are seeking a proactive and dedicated Debt Recovery Agent who is fluent in Kannada . The role involves communicating with customers to ensure timely recovery of dues while maintaining professionalism and empathy.
We are seeking a proactive and dedicated Debt Recovery Agent who is fluent in Kannada . The role involves communicating with customers to ensure timely recovery of dues while maintaining professionalism and empathy.
Key Responsibilities:
- Contact customers via phone, email, or messaging to recover outstanding payments.
- Communicate clearly in Kannada to explain dues and negotiate payment arrangements.
- Maintain detailed records of all customer interactions and follow-ups.
- Handle disputes and escalate cases when necessary.
- Meet daily, weekly, and monthly recovery targets.
- Build positive relationships with customers while ensuring recovery goals are achieved.
Requirements:
- Fluency in Kannada (mandatory).
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and handle challenging conversations professionally.
- Basic computer skills (MS Office, CRM usage).
Job Location: bangalore Bengaluru
Job Category: Debt Recovery Agent
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full timeContact Details:
Company: Enser CommunicationLocation(s): Bengaluru+ View Contact
Keyskills: Debt Recovery Agent Interpersonal skills UPS MS Office CRM
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