Program Manager, Tech I
- Uber
- 4 - 9 years
- Hyderabad
- 4 months ago
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Job Description
- Build strong relationships with cross-functional team members and work collaboratively with key stakeholders to deliver on the following:
Operational Efficiency
- Identify gaps and risks to the organization and operational efficiencies. Create programs, processes, and policies to drive improvements. Monitor, evaluate, and continuously improve the organization by being a trusted advisor, facilitator, and creative problem solver. Implement continuous improvements to the organization and the program management process
Execution
- Drive the execution of operational programs, projects, and initiatives. Handle issue escalations and proactively remove obstacles to drive momentum and progress
- Set and scale new pilot projects, write detailed SOPs for the vendor teams, identify process challenges along with tool improvements
- Financial and Headcount Management
- Ensure organizational spending aligns with budget and priorities
Communication
- Lead the communications strategy for your programs. Ensure information flows clearly and efficiently to enable teams
- Build strong partnerships with Product, Engineering, and Data Science teams and represent GSS in cross-team meetings/reviews
Insights
- Identify data based opportunities to improve process and customer experience
---- Basic Qualifications ----
- Experience managing programs in 2D and 3D LiDAR annotations, object detection, semantic segmentation, polyline, and polygon annotation
- Ideate and drive programs aimed at driving efficiencies for GSS
- Facilitate and drive high-impact initiatives to improve process quality and the customer experience
- Collaborate with key stakeholders for scoping and prioritizing project activities based on the business impact and team OKRs
- Turn analyzed data into actionable deliverables for the product, support, and operational improvements
- Work with vendor teams to execute ideas and deliver continuous improvement of programs
- Interface with tech leads and engineers to estimate efforts, define milestones, track progress, resolve dependencies, evaluate risks and communicate status to project stakeholders
- Ability to work with engineer/product/ internal teams to deliver tool/tech solutions that will drive long term improvements in operational efficiency
- Communicate plans, insights, data, and results to project stakeholders
- Share frameworks, tools, best practices that improve the delivery of projects with focus on reusability and standardization
- Design experiments and interpret the results to draw detailed and actionable conclusions
- Present findings to senior management to guide business decisions
- Track, analyze, and report data patterns and trends associated with the programs you own
---- Preferred Qualifications ----
- Worked at a high-paced, fast-growing tech startup, large tech company, or has a consulting background
- Analytics background. You have collected, structured and analyzed data to drive key insights
Job Classification
Industry: InternetFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: UberLocation(s): Hyderabad+ View Contact
Keyskills: Product engineering Consulting Process quality Customer experience Continuous improvement Operations Analytics Product support
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