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Senior Payroll Coordinator @ Twilio

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 Senior Payroll Coordinator

Job Description

About the job
Twilio is looking for a talented and results driven person who is passionate about US Payroll and who lives the Twilio Magic .
They also have outstanding communication skills, both written and verbal, and the ability to advocate for a position while maintaining a collaborative, and open-minded approach. Someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, has zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
  • APJ(Singapore, Australia, Japan, India) payroll processing with help of payroll vendors.
  • After necessary training, support the international payroll processing for multiple countries.
  • Oversee the payroll processing and management of assigned payrolls.
  • Follow standard processes and controls to ensure continuous compliance.
  • Preparation of vendor payroll input templates for payroll input and loading to vendor UI platform.
  • Act as a point of contact for all payroll related queries from employees in India and other assigned countries.
  • Effectively collaborate with the payroll vendor to ensure that all pay impacting transactions are collected, processed, and reported timely and accurately.
  • Assist the Accounting Team with payroll journal and accrual preparations and the reconciliations of payroll general ledger balances.Adhere to all legal and internal deadlines.
  • Maintain relationships with key stakeholders and provide support and input when required.
  • Act as a point of contact for all payroll related queries from employees for other assigned payrolls.
  • Help maintain documentation of all payroll SOPs ensuring consistent and accurate processes.
  • Deliver excellent employee experience in relation to ServiceNow queries.
  • Understand employment tax requirements relating to compensation and benefits, including equity.
  • Highlight the problems if anything is not going well.
Qualifications
Required:
  • 5 plus years of experience managing payroll processing knowledge.
  • Bachelor s degree in Finance or another relevant field
  • Discipline and ability to meet tight deadlines, and prioritize competing workloads
  • Excellent written, and verbal communication skills in English.
  • Very strong analytical and problem-solving skills while keeping customer experience top of mind
  • Experience in APJ payrolls in jurisdictions.
Desired:

Excellent Excel and Vendor management experience.
Workday and Service now application Knowlede preferred.
Equity and Benefits Processing experience preferred.

Job Classification

Industry: Internet
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Generalist
Employement Type: Full time

Contact Details:

Company: Twilio
Location(s): Kolkata

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Keyskills:   Payroll processing Excel Payroll Coordinator Analytical Equity Healthcare Wellness Customer service Customer experience Management

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Twilio

Twilio is an American company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.