Team Lead (QA), Database Research
- GEP
- 4 - 7 years
- Mumbai
- 1 month ago
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Job Description
GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our clients success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions.
We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. Thats just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. Were focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. Were a learning organization, actively looking for people to help shape, grow and continually improve us.
Are you one of us?
GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.
For more information please visit us on GEP.com or check us out on LinkedIn.com.
Title - Team Lead (QA), Database Research
Position Overview
We are seeking a detail-oriented and proactive Team Lead (QA) in the Database Research department to lead our team of Web Researchers. In this role, you will oversee the building and enrichment of our contact and account databases, ensuring data accuracy and completeness. You will also coordinate closely with Sales and Marketing teams to support various campaign and outreach initiatives, playing a critical role in driving business growth.
Key Responsibilities
- Team Leadership:
Manage, mentor, and motivate a team of Web Researchers to achieve daily, weekly, and monthly targets for data collection, validation, and enrichment. - Database Management:
Oversee the creation, maintenance, and continuous improvement of contact and account databases, ensuring data quality, accuracy, and relevance. - Stakeholder Coordination:
Collaborate with Sales and Marketing teams to understand campaign requirements and deliver targeted contact lists and data insights for outreach activities. - Quality Assurance:
Implement and monitor quality control processes to maintain high standards of data integrity and compliance with privacy regulations. - Process Optimization:
Identify opportunities to streamline research methodologies, automate repetitive tasks, and improve team productivity. - Reporting & Analytics:
Generate regular reports on team performance, database growth, and campaign support activities for management review. - Training & Development:
Conduct training sessions for new team members and ongoing skill development for the team.
Working Hours - 12:30 PM - 9:30 PM
- Experience:
- 5+ years of experience in web research, data management, or a related field,with at least 1 year in a supervisory or team lead role.
- Experience working with CRM systems (e.g., Salesforce, HubSpot) is preferred.
- Skills:
- Strong analytical and research skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Proven ability to manage multiple projects and deadlines.
- Proficient in MS Excel and data management tools.
- Ability to work collaboratively with cross-functional teams.
Job Classification
Industry: Recruitment / StaffingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: GEPLocation(s): Mumbai
Keyskills: crm systems project management data management oracle analytical web research interpersonal skills business analysis tools research coordination sql plsql excel salesforce marketing operations team leading quality assurance leadership hubspot communication skills crm jira
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