Customer Service Representative @ Foundever

Home > Customer Success, Service & Operations - Other

Customer Service Representative

Foundever
0 - 2 years
Hyderabad
4 months ago
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Job Description

Job Summary

Answer inbound calls within the guidelines/goals established by the client and management

Consistently archives call quality goals in order to meet client and customer satisfaction goals

Primary Job Responsibilities

Greetings from Foundever!!

Foundever is hiring for International Technical Support Voice Process

Job Details

Age: 18 years to 35 years Minimum Qualification Intermediate (or +2 equivalent)

Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

Experience Any Under Grad or Graduate Freshers communication skills: Exceptional Spoken skills in English

Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office

Experience: Any Under Grad/Graduate Freshers can apply

Job Profile

International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers

Shift Timings: Should be flexible to work in US Rotational Shifts

Desired Skills: Need Excellent Communication skills in English

Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)

Education

High school diploma or equivalent

Experience Target

Call Center experience a plus

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Foundever
Location(s): Hyderabad

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Keyskills: bpo voice process inbound calls inbound customer service international voice

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Foundever

SITEL is;* Worldâ‚¬â„¢s Leading BPO.* Handle 3 million contacts every day.* 60000 Employees Worldwide.* 145 centers in 27 countries. * 350 clients* 36 languages* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

Customer Service Representative @ Foundever

Home > Customer Success, Service & Operations - Other