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Solution Success Analyst @ eGain

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 Solution Success Analyst

Job Description

Job Responsibilities:

  • Resolve customer questions about eGain Cloud SaaS solutions via phone, chat, and email.
  • Troubleshoot customer problems, working with product engineering.

Education/Experience:

  • Bachelors degree in a STEM discipline.

Our Hiring Process is Easy with eGain:

Step 1

  • Aptitude test, this is a GRE style test (60 minutes or less).

Step 2

  • In-person interview at eGain Pune office.

Next step

  • Email resume to in***************t@eg**n.com with Solution Success Analyst as email subject.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: eGain
Location(s): Pune

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Keyskills:   Customer Support Technical Support Troubleshooting Email Support Email Chat Chat Support Voice Voice Support

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