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CRS Hotel Executive @ Club Mahindra

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 CRS Hotel Executive

Job Description

Role & responsibilities

Key Responsibilities:


Manage and update room rates, availability, and hotel information on CRS platforms (e.g., SynXis, Pegasus, Amadeus, etc.)

Ensure all content (descriptions, images, policies, etc.) is accurate and consistent across CRS and third-party platforms

Monitor bookings, cancellations, and modifications through the CRS

Support the reservations and revenue management teams in optimizing rate strategies and availability

Troubleshoot CRS-related issues and liaise with technical support if needed

Coordinate with front office and sales departments to align on inventory and booking strategies

Generate and analyze CRS reports for booking patterns, demand trends, and channel performance

Assist with onboarding new properties or system integrations when applicable

Requirements:

Bachelor's degree in Hospitality, Tourism, Business, or related field

13 years of experience in reservations, revenue management, or CRS operations in the hotel industry

Familiarity with hotel CRS platforms (e.g., SynXis, Opera CRS, Amadeus)

Strong analytical and organizational skills

Excellent attention to detail and communication skills

Ability to work under pressure and handle multiple tasks

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Reservation Executive
Employement Type: Full time

Contact Details:

Company: Club Mahindra
Location(s): Mumbai

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Keyskills:   Reservation Resort Travel Desk booking experiences Hotel CRS Hotel Booking Inventory

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₹ 2-4.5 Lacs P.A

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Club Mahindra

Mahindra Holidays & Resorts India Ltd. a part of the Infrastructure Sector of the Mahindra Group, brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand is 'Club Mahindra'