Client Servicing Manager(Corporate Events)
- Eventions
- 5 - 10 years
- Delhi, NCR
- 3 months ago
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Job Description
Role Overview:
We are seeking a proactive and experienced Client Servicing Manager / Project Manager to lead the conceptualization and execution of corporate events. The role involves direct client interaction, project ownership, and oversight of a client servicing team. The ideal candidate should have a blend of strategic thinking, creative ideation, and operational execution skills.
Key Responsibilities:
- Act as the primary point of contact for client communication, relationship management, and project delivery
- Lead ideation and conceptualization based on client briefs, collaborating with creative and production teams to build strong event narratives
- Translate client needs into effective event strategies, proposals, and presentations
- Manage end-to-end event planning, including timelines, budgeting, vendor coordination, and execution
- Oversee on-ground event operations, ensuring seamless delivery aligned with brand and client expectations
- Manage and mentor the Client Servicing (CS) team, ensuring clarity of roles, workload distribution, and timely delivery
- Collaborate closely with internal teams (design, content, production, logistics) for integrated execution
- Drive client presentations, feedback cycles, and post-event reporting
- Maintain high standards of service excellence, attention to detail, and client satisfaction
- Proactively address challenges and implement solutions under tight deadlines
Requirements:
- 5-10 years of experience in client servicing/project management in the corporate events or experiential marketing industry
- Proven experience in leading and managing teams
- Strong understanding of event conceptualization, branding, and communication strategy
- Excellent presentation and interpersonal communication skills
- Proficiency in PowerPoint, Excel, Google Workspace, and project management tools
- Knowledge of event production, budgeting, and logistics
- Ability to manage multiple projects simultaneously in a deadline-driven environment
- Flexibility to travel and manage live event execution on-site
Job Classification
Industry: Events / Live EntertainmentFunctional Area / Department: Marketing & CommunicationRole Category: Advertising & CreativeRole: Client ServicingEmployement Type: Full timeContact Details:
Company: EventionsLocation(s): Delhi, NCR
Keyskills: Team Management Communication Skills Project Management Client Servicing Conceptualization Ideation Presentation Skills Client Coordination Client Retention Client Account Management Client Relationship Client Handling
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