UX Researcher
- Cedcoss Technologies
- 2 - 4 years
- Remote
- 1 year ago
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Job Description
Research Planning and Execution
Plan, execute, and drive user studies to uncover, understand, and analyze user behavior concerning our products.
Utilize various research methodologies such as focus groups, contextual interviews, and observational research techniques like fly-on-the-wall and shadowing.
Behavioral Analysis and Archetypes
Identify behavior patterns among users, structure behavioral archetypes, and promote these archetypes across business units.
Build empathy for user archetypes across the organization using various engagement and storytelling techniques.
Communication and Collaboration
Communicate a holistic picture of the user experience to cross-functional teams and identify possible gaps.
Work closely with marketing, product, and design teams to identify open research statements and drive product decisions with validated user insights.
Product Lifecycle Representation
Set up and drive repetitive contextual user walkthroughs of products to identify gaps and opportunities for improvement.
Represent customer needs throughout the product and design lifecycle, from discovery through to design validation and customer adoption.
Adaptation of Research Techniques
Apply and adapt appropriate research techniques and methods to meet specific project needs.
Engage with customers to understand their unique needs, defining and synthesizing user types, use cases, and specific UX opportunities.
Influence and Validation
Partner with Product Managers and Designers to influence product strategy and roadmaps.
Validate feature and design direction through participatory design, early concept testing, and usability testing.
Data Analysis and Insight Generation
Analyze and synthesize qualitative and quantitative data to generate strategic and tactical insights with actionable recommendations.
Communicate findings through artifacts such as user segments, persona frameworks, user journeys, and task analyses.
Mentorship and Advocacy
Provide mentorship to other team members and champion the UX research discipline across the organization.
Be a member of our core design team and work closely with product and engineering teams to conduct research and help design experiences. Requirements
Qualifications and Experience
Degree or higher in Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, Anthropology, Design, or equivalent hands-on experience.
2-4 years of experience in applying customer-centered research techniques to product definition and design.
Experience in the creation and execution of online surveys and qualitative research techniques.
Research Expertise
Expert knowledge in planning and executing research studies, including developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods.
Strong ability to analyze and synthesize qualitative and quantitative data to generate strategic and tactical insights with actionable recommendations.
Technical Proficiency
Experience with remote testing tools and behavioural analytics.
Knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design.
Ability to quickly learn new technical concepts.
Portfolio and Communication
Strong portfolio representing research that influenced great insights or experiences, including research goals, methodologies, processes, data visualizations, and insights.
Excellent communication and presentation skills, with the ability to articulate insights clearly to teams and leadership.
Insight Translation
Ability to quickly turn insights into actionable points for stakeholders, delivering visual reports promptly and efficiently.
Excellent skills in communicating findings through artifacts such as user segments, persona frameworks, user journeys, and task analyses.
Collaboration and Mentorship
Ability to collaborate with cross-functional teams to define, design, and ship new features.
Experience mentoring junior team members and contributing to their growth.
Experience in conducting generative research techniques and facilitating design thinking sessions.
Empathy and Advocacy
Build empathy for user archetypes across the organization using various engagement and storytelling techniques.
Represent customer needs throughout the product and design lifecycle, from discovery through to design validation and customer adoption.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: UX, Design & ArchitectureRole Category: UI / UXRole: UI / UX - OtherEmployement Type: Full timeContact Details:
Company: Cedcoss TechnologiesLocation(s): Remote+ View Contact
Keyskills: IT services ERP Data analysis User interface designing Testing tools Artificial Intelligence Machine learning Data collection Analytics CRM
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Cedcoss Technologies
CEDCOSS is a leading solution provider for web based applications. The Company has been promoted by highly experienced professionals dedicated to provide high quality IT solutions. We provide values to the product with applied quality process. We define, design and deliver IT solutions to our client...
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