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State Business Manager @ Strektech Consultancy

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 State Business Manager

Job Description

    Responsibilities & Key Deliverables Overall Areas: Sales Drive overall volume & market Share Ensure authentic and correct market information flow to all stakeholders Devise actions based on RCA Monitor dealer profitability Overseeing Manpower Productivity & Adequacy Team Handling for respective states Provide timely insights to Marketing & Sales Planning Service & CX Drive service revenue for state Manage end to end customer centricity, and service satisfaction Ensuring customer handling for escalations Overseeing Customer engagement practices Process Ensure process adherence and corrective action plan implementation at state level Functional Skills: Ability to drive business (channel sales specifically) Ability to understand product technicalities Behavioral Skills: Handle ambiguous situations Unlearn from previous experiences Take complete ownership of delivery and teams Understand premium customer segment Form & manage relationships with peers and channel partners Display high resilience Experience More than 13 years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling Industry Preferred Auto background (Must) (Auto EV Preferred, and is directly correlated with time to productivity/success) Qualifications BE / B tech + MBA General Requirements,

Employement Category:

Employement Type: Full time
Industry: Automobile / Auto Ancillaries
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: State Business Manager

Contact Details:

Company: Mahindra Electric
Location(s): All India

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Keyskills:   Channel Sales Customer Experience Business Management Dealer Handling Team Handling Customer Handling Customer Engagement Relationship Management

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Strektech Consultancy

Strektech Consultancy Services