Assistant Manager, Marketing Operations
- Cvent
- 6 - 9 years
- Noida, Gurugram
- 2 months ago
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Job Description
Role & responsibilities
- Implementing Scrum Practices: Ensures that Scrum practices are implemented consistently across all teams and that any deviations are addressed.
- Helps to establish sprint cadence.
- Works with product owners to keep the sprint teams backlog ready and groomed.
- Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level.
- Supporting Scrum Masters: Provides support and guidance to Scrum Masters, helping them to resolve impediments and improve team performance.
- Participates as well as facilitates Scrum of Scrums.
- Leader and Mentor: Acts as a leader and mentor for Scrum Masters within the organization, helping them to develop their skills and capabilities.
- Coach: Provides coaching to Scrum Masters, Product Owners, and development teams to enhance their understanding and application of Scrum practices.
- Cross-Team Coordination: Facilitates coordination between multiple Scrum teams, especially in large-scale projects or programs. Take responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams.
- Facilitator: Facilitates communication and collaboration among teams, departments, and stakeholders to ensure alignment and effective delivery.
- Monitoring Progress: Monitors the progress of Scrum teams and ensures that they are on track to meet their goals and deliver value.
- Coordinates timely response and support to production line customer issues and helps to ensure that the team maintains adherence to (SLA).
- Stakeholder Management: Engages with stakeholders to ensure their needs and expectations are met, and that they understand the Scrum process and its benefits.
- Communicates sprint status to stakeholders at a fixed cadence.
- Continuous Improvement: Promotes a culture of continuous improvement by encouraging teams to reflect on their processes and make necessary adjustments.
- Change Agent: Drives organizational change and promotes a culture of continuous improvement and agile thinking.
- Training and Development: Organizes and conducts training sessions for Scrum Masters, Product Owners, and development teams to enhance their understanding of Scrum and agile methodologies.
- Acts as an Agile coach to the different marketing teams.
- Promotes adherence to Agile best practices in Marketing,
- Metrics and Reporting: Tracks and reports on key metrics to assess the effectiveness of Scrum implementation and identify areas for improvement.
- Conflict Resolution: Helps to resolve conflicts within and between teams, ensuring that they do not impede progress.
Preferred candidate profile
- 7-9 years of marketing experience including 3-4 years of experience as a Scrum Master or Agile Coach.
- Large/enterprise experience using Agile methodologies preferred but not required.
- Extensive Agile and Scrum Experience: Several years of experience working as a Scrum Master, Agile Coach, or in similar roles.
oUnderstanding of backlog tracking, burn-down metrics, velocity, task definition, and other Agile terminology.
- Situational Awareness: Must be the first to notice differences and issues as they arise and make all necessary attempts to solve them before elevating them to management.
- Conflict Resolution Skills: Skilled in resolving conflicts and removing impediments that hinder team progress.
- Coaching and Mentoring Skills: Ability to coach and mentor individuals and teams in agile practices and principles.
- Stakeholder Management: Ability to manage and align stakeholder expectations and ensure effective communication.
- Empathy and Emotional Intelligence: Ability to understand and empathize with team members and stakeholders.
- Analytical skills
- Drive for continuous improvement.
- Quick learner - Must be able to quickly gain a high-level understanding of the technical and business domains of the development team.
- Self-motivation and the ability to work under minimal supervision are a must.
- Outstanding written and oral communication.
- Experience with Wrike preferred but not required.
Certifications: Relevant certifications such as Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional (CSP), or equivalent agile certifications (e.g., SAFe, LeSS, ICP-ACC).
Perks and benefits
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Marketing & CommunicationRole Category: MarketingRole: Marketing - OtherEmployement Type: Full timeContact Details:
Company: CventLocation(s): Noida, Gurugram+ View Contact
Keyskills: Agile Methodology Project Management Agile Scrum Marketing Operations
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Cvent
Cvent, Inc. (www.cvent.com) is the world's leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also ...
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