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Issue Manager @ Akkodis

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 Issue Manager

Job Description

  • Creation, assignment of issue tickets in coordination with project/test team
  • Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
  • Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
  • Creationg/tailoring of system reports and regular distribution to all project stakeholders
  • Documentation of actions / responsibles / deadlines / decisions regarding issue management processes in a project
  • Quality management in the issue management process

System Knowledge:

  • Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus

Other Necessary Requirements:

  • Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
  • Experience and motivation/enjoying working with international teams and projects

Qualification, Knowledge, Experience, Languages

  • Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Sciene or similar education
  • Experience in the field of issue management and/or issue coordination
  • General knowledge of vehicle development processes and component development
  • Experience with customer/OEM issue tracking system (e.g. VW KPM)
  • Structured and independent work style
  • Excellent English and at least good German (spoken & written)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Operations, Maintenance & Support
Role: Workshop Manager / Supervisor
Employement Type: Full time

Contact Details:

Company: Akkodis
Location(s): Bengaluru

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Keyskills:   Project management OEM Production engineering Back office German Mechanical engineering Automotive Monitoring Testing Quality management

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Akkodis

Akkodis is a global digital engineering company and Smart Industry leader. We enable clients to advance in their digital transformation with Talent, Academy, Consulting, and Solutions services. Our 50,000 experts combine best-in-class technologies, RD, and deep sector know-how for purposeful innovat...