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Regional Technical Service Manager @ Ola

Home > After Sales Service & Repair

 Regional Technical Service Manager

Job Description

Role & responsibilities

Support Workshops remotely or in-person to diagnose and resolve the technical


concerns at field


concerns and conducting OJTs


Identify new failures and make PCIR for RCA & PCA initiation


Visit to the workshop/ customer in the given region for diagnosing & resolving the


Arrange PCIR failed parts and hand over the parts to the CQA for RCA


Refer the telematics for analyzing the concerns in the scooters


Conduct short session for dissemination of the know-how in there respective regions


on latest repairs


Verify and Approve the warranty claims from their respective regions with in 2 hrs TAT


Identify difficult repair or diagnostics topics, prepare the technical circulars and release


to the network.


Highlight Service manual and current flow diagram corrections/ update


communicate to the training department on need identified on training reinforcement topics in their respective regions.

Preferred candidate profile

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: After Sales Service & Repair
Role: Service Engineer
Employement Type: Full time

Contact Details:

Company: Ola
Location(s): Bengaluru

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Keyskills:   After Sales Service Electrical Troubleshooting Service Engineering Electric Vehicle Vehicle Diagnosis senior engineer service Technical Support Telematics diagnostic engineer service manager Can Protocol

 Fraud Alert to job seekers!

₹ 6.5-10 Lacs P.A

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Ola

Olatech Solutions is an ISO 9001:2015 certified, Public Limited company & registered with MSME & Govt. Of India's Startup India Initiative. Key offerings include software solutions such as NOC tools, Network monitoring, management & analytics, AAA solution for users & devices, Dat...