Role & responsibilities
Support Workshops remotely or in-person to diagnose and resolve the technical
concerns at field
concerns and conducting OJTs
Identify new failures and make PCIR for RCA & PCA initiation
Visit to the workshop/ customer in the given region for diagnosing & resolving the
Arrange PCIR failed parts and hand over the parts to the CQA for RCA
Refer the telematics for analyzing the concerns in the scooters
Conduct short session for dissemination of the know-how in there respective regions
on latest repairs
Verify and Approve the warranty claims from their respective regions with in 2 hrs TAT
Identify difficult repair or diagnostics topics, prepare the technical circulars and release
to the network.
Highlight Service manual and current flow diagram corrections/ update
communicate to the training department on need identified on training reinforcement topics in their respective regions.
Preferred candidate profile
Keyskills: After Sales Service Electrical Troubleshooting Service Engineering Electric Vehicle Vehicle Diagnosis senior engineer service Technical Support Telematics diagnostic engineer service manager Can Protocol
Olatech Solutions is an ISO 9001:2015 certified, Public Limited company & registered with MSME & Govt. Of India's Startup India Initiative. Key offerings include software solutions such as NOC tools, Network monitoring, management & analytics, AAA solution for users & devices, Dat...