HAM /SAM / Information Sys Engineer
- NetApp
- 4 - 7 years
- Bengaluru
- 2 months ago
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Job Description
Job SummaryDot NetApp ITs Infrastructure Operations and Support (IOS) is a dynamic leading edge organization that designs, implements, and supports the technologies that enable the entire enterpriseIOS is seeking an experienced Hardware/Software Asset Administrator to join dynamic team of technologists who are at the forefront of supporting and revolutionizing NetApp's worldwide infrastructure and services
As a Hardware/Software Administrator you will be responsible for managing NetApps IT assets throughout their lifecycle
Their main goal is to ensure that IT assets are used efficiently and effectively
The successful candidate should have strong analytical, communication, and technical skills, be detail-oriented, organized, and have strong time-management skills
Job Requirements
Manage, document and maintain an inventory of the organization's hardware and software using Service Nows HAM/SAM modules and documenting hardware items in our CMDB
Ensure that returned IT assets are disposed of according to established policies and procedures and all governmental and commercial security requirements
Work with IT vendors to purchase hardware, software, and devices to ensure asset tags, asset identification, asset wipes, and asset disposal are performed to standard
Develop computer and software standards
Contribute to policy and procedure documents
Maintain and enforce policies and procedures
Ensure license compliance and provide metrics on publishers and software packages to ensure the security of NetApps software library and track usage
Working with NetApp leadership, establish, enforce, monitor, and continuously improve asset management processes, standards,
Education
Bachelor's degree in IT or related field
3+ years of experience in hardware or software asset management
Strong knowledge of industry best practices and standards and current support trends in cloud based platform and applications
Excellent communication and problem-solving skills
Ability to work well under pressure and in a fast-paced environment
Experience with Service Now, specifically hardware asset/software asset modules and CMDB principles using Service Now
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees
This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process
Equal Opportunity EmployerDot NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification
Did you know Statistics show women apply to jobs only when they're 100% qualified
But no one is 100% qualified
We encourage you to shift the trend and apply anyway! We look forward to hearing from you
Why NetApp
We are all about helping customers turn challenges into business opportunity
It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better but also to innovate
We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches
We enable a healthy work-life balance
Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations
We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future
We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life
If you want to help us build knowledge and solve big problems, let's talk
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Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network (Support) EngineerEmployement Type: Full timeContact Details:
Company: NetAppLocation(s): Bengaluru+ View Contact
Keyskills: servicenow ham vendor software asset management problem solving engineering technical skills
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