Professional Services Engineer
- NetApp
- 4 - 7 years
- Bengaluru
- 2 months ago
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Job Description
Job SummaryWe seek a motivated Cloud & Platform Consultant to join our Cloud and Platform Customers for the smooth functioning of Storage Professional Services
You will provide Level 4 Infrastructure Improvements, Designs, New Installations, and implementations with best practices, predominantly working on NetApp Storage and Cloud products and services, support to our customers by responding to Incidents and requests, Problem Management Experience in supporting a varied clientele and a strong understanding of all NetApp storage-based technologies
Job Requirements
Experienced in NetApp Storage (Deploying and administering NetApp Storage CDOT, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies)
Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning
Experience in other NetApp storage technologies like Storage grid, E-Series, CVO, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded
Experience with automation tools such as NetApp Workflow Automation
Working experience with either GCP, Azure or AWS hyperscale
Good to have Expert level cloud certifications like AWS Certified Solutions Architect Associate/Professional, Google Associate Cloud Engineer or Professional Cloud Architect, Azure Administrator or Architect
Good o have NetApp cloud-based certifications like Hybrid Cloud Administrator or Implementation Engineer
Strong customer communication and documentation skills
Experience in writing basic PowerShell/Python scripts would be beneficial
A thorough understanding of other components in the infrastructure stack compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault)
Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks)
Knowledge in ITIL methodologies: change, incident, problem and configuration management
Understanding of outsourcing/managed service and Cloud industry
Education
Typically requires a minimum of 10 years of related experience with a bachelors degree, and preferably 12-14 years; or 8-10 years and a masters degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees
This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process
Equal Opportunity EmployerDot NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification
Did you know Statistics show women apply to jobs only when they're 100% qualified
But no one is 100% qualified
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Why NetApp
We are all about helping customers turn challenges into business opportunity
It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better but also to innovate
We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches
We enable a healthy work-life balance
Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations
We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future
We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life
If you want to help us build knowledge and solve big problems, let's talk
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Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: NetAppLocation(s): Bengaluru+ View Contact
Keyskills: customer communication gcp infrastructure documentation microsoft azure storage protocols netapp
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