Assoc Prod Mgmt Spec @ Replicon

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Assoc Prod Mgmt Spec

Replicon
0 - 1 years
Remote
3 months ago
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Job Description

We are looking for an Associate Product Specialist with 0-1 years experience to join our Product Strategy (Product Management) group , playing a crucial role in driving the success and vision of our product portfolio. In this role, you will work closely with product managers, engineers, customers, sales leadership, implementation leads, customer success teams, and internal/external stakeholders to identify product growth opportunities, define the product roadmap, business and technical requirements, and drive the development and launch of high-impact features. You ll be the voice of the customer and a key player in shaping the future of our product.

Ideal candidates must excel in product feature conceptualization, product story writing, UX design, wireframing, logical thinking, and analytics. This will be a fast-paced and, at times, intense role, involving working with internal and external product experts where you ll be expected to use your product management expertise to navigate teams to ensure successful product development and release readiness/management. Above all, you must love what you do! Below are some of the key responsibilities of this role through the lifecycle of managing requirements from inception to product release:

Assist in creating product roadmaps to drive product growth across multiple quarters.

Write user stories and groom them with the engineering teams.

Work closely with the UX team to ensure we have the best user experience for planned product enhancements.

Support the management of successful releases.

Collaborate with engineering teams to ensure clear, actionable requirements for development.

Conduct market analysis on industry trends, competitive integration offerings, and customer needs to inform integration priorities.

Work closely with product marketing to communicate the value and positioning of the products.

Act as a bridge between product, engineering, sales, and customer support teams, ensuring smooth execution of projects.

Provide release training and support to ensure all stakeholders are aware of new product enhancements and capabilities.

Participate in sprint planning and agile sessions, ensuring requirements are properly implemented.

Collect and analyze customer and partner feedback to inform continuous improvement of integrations.

Work closely with customers and customer-facing teams to understand gaps, requirements, and ensure that new solutions and designs are optimal.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Replicon
Location(s): Remote

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Keyskills: Product management Market analysis Product engineering Conceptualization Agile Customer support Continuous improvement Sales engineering Analytics Product marketing

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Enter Skills (key skills, subjects, technologies & roles to use in search)

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Replicon

Your business is unique. Your workforce solutions should solve for the exact challenges you face.That?s why we?ve thought of everything: configuration, implementation, third-party integrations and compliance ? all wrapped up in convenient cloud living.

Assoc Prod Mgmt Spec @ Replicon

Home > Customer Success