Role & responsibilities
Order Fulfillment - Establish, Implement and Sustain Strategic process and supervise order management activity with all the relevant stake-holders ensuring RCA by reducing the backlog orders and enhancing the demand forecasting.
Customer Relationship Management - Effective customer visits with define measures and improvements with structured stakeholder engagement, resulting towards customer delight.
Logistic Claim Settlement : Effective implementation process for claim settlement by collaborating within cross functional team for faster claim settlement with overview of RCA and constructive discussions with CFT resulting better customer experience.
Warehouse & Transportation Coordination : Adopt Scrum approach (with Stakeholders) on customer pending lines and delayed shipments with correctives measures by checking timely line conversion for smooth fine leg operations.
Customer Reorder Management : Establish, Monitor and Motivate customers for onboarding into replenishment concept contributing the automatic order generation from customer and promoting healthy inventory at customer end.
Digitization : Expert in Logistics software Like ERP, Efocus, PBI and Ensure, effective implementation and track order to cash process through digital concept, liaising with digital partner.
Preferred candidate profile
BE / B. Tech in Mechanical. MBA in supply chain is desirable.
6 - 8 Years of experience in Customer Logistics Account Management. ( 3-5 years) entry level Experience in Supply Chain, Demand Planning and Forecasting. Warehousing & Transportation is desirable.
Keyskills: Order Management Order To Cash Order Fulfillment
The Bosch Group is a leading global supplier of technology and services, in the areas of Automotive Technology, Industrial Technology, Consumer Goods, Energy and Building Technology. In India, the Group operates through nine companies with a combined strength of over 30,000 associates which include...