Delivery Manager
- Techversant
- 12 - 20 years
- Kochi
- 4 months ago
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Job Description
As a Delivery Manager, you will be responsible for the execution and control of enterprise Mobile and Web projects, client liaison, including pre-sales, analysis, cross-functional development, and systems integration projects for the Company and ensure timely delivery of the project by overseeing the team.
Key Objectives:
- To play an integral role in the development and future growth of the company s service and product delivery.
- Lead large-scale/mid-scale, complex programs, ensuring they adhere to budget and schedule while achieving intended outcomes.
- Oversee operational and logistical decisions, implementing a solid governance framework with both internal and customer stakeholders.
- To provide sound strategic direction and delivery leadership in all aspects of the business.
Role Responsibilities:
- Manage a delivery team to ensure timely and accurate customer deliveries.
- Enhance and refine the overall delivery process to stay within budget constraints.
- Utilize financial strategies to reduce delivery costs, improving or maintaining profitability levels.
- Collaborate with important client stakeholders, managing end-to-end delivery requirements and meeting customer expectations.
- Regularly conduct reviews to track delivery milestones and processes, making informed decisions and recommending strategies based on review outcomes.
- Anticipate business needs and market trends through forecasting.
- Address domain-specific project management challenges across various projects.
- Propose suitable frameworks and solutions to meet both functional and non-functional needs.
- Apply best practices that add measurable business value.
- Establish and maintain quality objectives and processes.
- Influence project strategies by suggesting innovative solutions, proactively identifying and resolving issues.
- Maintain positive relationships with internal stakeholders and display approachability and transparency.
- Handle customer escalations, providing frequent updates to both management and customers on resolution progress.
- Coordinate vendor/partner management activities, including procurement and invoice approvals.
- Ensure timely invoicing and collection of customer payments.
- Consolidate solution-level estimates, assessing risks and validating technical assumptions, scope, and boundaries.
- Review, validate, and negotiate estimates across various service lines and conduct project-level resource planning.
- Analyze the impact of changes on overall estimates and resource allocation.
- Re-evaluate project scope and schedule as part of the project plan.
- Communicate project status, covering cost control, schedule achievements, quality control, risk avoidance, and specification changes.
Required Skills:
- 10-15 years in IT Service Delivery, 10+ years in software services.
- Strong Project Management experience [10+ years' experience] with Development of Enterprise
- applications preferably in Java/.Net/CF/Python etc.
- Experience in development and delivery of Web, Mobile, Ai, Data science, Bi, IoT, Blockchain.
- Work experience with end-to-end software lifecycle management.
- Experience in customer service, leadership, and logistics may be advantageous.
- Exposure to Agile Methodology.
- Good Resource planning skills.
- Exposure to change management and release management process.
- Relevant Technical / Professional Qualification.
Desired Skills:
- Good exposure in IT Service Delivery.
- PMP Certification (OR) Any product/project management certification (added advantage).
- Experience in web / mobile application services.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Principal Program ManagerEmployement Type: Full timeContact Details:
Company: TechversantLocation(s): Kochi+ View Contact
Keyskills: Procurement Change management PMP Project management Customer service Medical insurance Forecasting Operations Software services Logistics
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