Lenovo India Pvt. Ltd. is searching for a polite, professional technical support representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and ensuring a seamless learning experience for our customers.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Diagnose and troubleshoot technical issues related to our platform, courses, and resources. Understanding of company products, services, and policies. Provide step-by-step guidance to users on problem resolution.
Kindly Contact- HR Akash
Contact NO.- +91 8917654***
Email ID- ak*******a@jo**********s.co
Keyskills: Troubleshooting LAN Troubleshooting Communication Skills L1 Support IT Helpdesk Technical Support Service Desk Technical Voice Process Hindi
We are an Equal Opportunity Employerand do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.