Lead Associate Loan Processor @ Indecomm

Job Brief

We are seeking an experienced Loan Processor to manage the loan intake process and ensure files are complete for underwriting submission. The ideal candidate will be detail-oriented, possess a strong understanding of loan processing workflows, and be familiar with regulatory compliance and third-party vendor coordination.

This role involves reviewing borrower documentation, ensuring all third-party orders are fulfilled, verifying loan file completeness, and maintaining clear communication with Mortgage Loan Officers (MLOs), borrowers, and other stakeholders throughout the loan process

• Review loan files upon intake to ensure completeness and eligibility for underwriting submission


• Notify Mortgage Loan Officer (MLO) of any missing items and coordinate borrower communication through the client as needed


• Order and track third-party services including title, appraisal, re-inspections, insurance, and credit reports


• Review asset, income, and other borrower documents for accuracy and completeness


• Ensure all pre-underwriting conditions are satisfied before loan submission


• Maintain accurate records and index all documents appropriately


• Send welcome emails to borrowers including preliminary conditions and status updates


• Keep the conversation log updated to track all communication and progress


• Submit loan files to underwriting and coordinate until clear-to-close is received


• Ensure full compliance with applicable Federal, State, and Local mortgage regulations


• Meet daily production targets and service level agreements (SLAs)


• Prepare and maintain relevant reports and documentation


• Perform additional duties as assigned by management

• Graduate in any discipline


• Minimum 2 years of experience in mortgage loan processing


• Proficient with multiple Loan Origination Systems (LOS) and interpreting AUS reports


• Experience in direct client and stakeholder interaction


• Solid knowledge of both Conventional and Government loan guidelines


• Understanding of fraud detection related to processing documentation


• In-depth knowledge of U.S. federal and state compliance regulations


• Ability to assess and review all elements of loan documentation


• Excellent time management, math aptitude, and organizational skills


• Strong attention to detail, problem-solving, and escalation handling


• Excellent written and verbal communication skills


• Competency in MS Office applications


• Strong presentation and reporting skills


• Willingness to work in night shifts