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Growth Associate, Mar-tech @ Webengage

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 Growth Associate, Mar-tech

Job Description

The role focuses on managing customer success in the context of marketing technology (Martech) and delivering value through consulting services. The person is responsible for ensuring that customers achieve success with WebEngage solutions and that consulting services are aligned with delivering tangible value to clients.

Essential Functions and Responsibilities
  • Manage a portfolio of accounts to drive product adoption
  • Understand key business metrics for the account that can be affected meaningfully via Martech deployment and translate business problems into technically ready implementation plans.
  • Interpret analytics across KPIs to drive needle-moving initiatives to deliver value to the clients business
  • Articulate the common definition of success / ROI in sync with customers and setup appropriate measurement systems to transparently track the respective metrics.
  • Build, frameworks and a library of playbooks / best practices for multiple industries for the consultants to leverage.
  • Execute audit on accounts from a martech deployment maturity and effectiveness lens and recommend strategic and tactical interventions that deliver early wins and long-term tangible business value.
Ideal Candidate
  • 2-4 years of experience in marketing/analytics/marketing technology applications
  • Post Graduate in Marketing with a technical bent of mind is a strong preference.
  • Strong problem-solving skills at the interplay of Technology Data Marketing
  • Comfort with key martech concepts: integrations, data unification, automation, triggered communication, personalization, marketing analytics - funnels, paths, cohorts and user journeys.
  • Effective and articulate communication skills
Life at WebEngage:
  • We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
  • A highly inclusive work culture that promotes a relaxed , creative and productive environment.
  • Practice autonomy , open communication , and growth opportunities , while maintaining a perfect work-life balance
  • Go on company-sponsored offsites , once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
  • Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship ( Macbook for Engagers !)
  • Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health , and a Contemporary Leave Policy (beyond sick leaves)

Job Classification

Industry: Software Product
Functional Area / Department: Marketing & Communication
Role Category: Marketing
Role: Marketing Manager
Employement Type: Full time

Contact Details:

Company: Webengage
Location(s): Mumbai

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Keyskills:   Marketing analytics Diversity and Inclusion Consulting Manager Technology Deployment Medical insurance Management Auditing marketing automation

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Webengage

WebEngage was established with the objective of enabling businesses to create personalized experiences at a massive scale. Every journey begins with a small step. Ours started with the aim of making marketing more real! We help brands put the human element back in their campaigns to create user enga...