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Splunk Expert @ Fiserv

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 Splunk Expert

Job Description

We are looking for Splunk Expert for our Pune office, please refer the details below:


Exp Range: 9 to 12

Location: Pune


Job Description:


What does a successful Splunk Monitoring Expert do?

  • Develops and manages complex dashboards in Splunk to provide deep insights into system performance and health.
  • Utilizes advanced regex to create precise and effective search queries and data extraction.
  • Configures alerting mechanisms to promptly identify and address issues flagged by Splunk.
  • Implements IT Service Intelligence (ITSI) to enhance monitoring capabilities and provide actionable insights.
  • Sets up frameworks for KPI-based monitoring to track and improve key performance indicators.
  • Collaborates with cross-functional teams to integrate Splunk monitoring with other IT systems and processes.
  • Monitors and reports on performance metrics and KPIs, driving continuous improvement in monitoring practices.
  • Serves as a subject matter expert on Splunk, providing guidance and training to team members.

What you will do:

  • Design and deploy complex dashboards in Splunk to ensure comprehensive visibility into system performance.
  • Utilize advanced regex to create effective search queries and data extraction methods.
  • Configure and optimize alerting mechanisms to ensure timely detection and resolution of issues.
  • Develop and implement ITSI strategies to enhance monitoring capabilities and provide actionable insights.
  • Set up and manage frameworks for KPI-based monitoring to track and improve key performance indicators.
  • Collaborate with IT teams to integrate Splunk monitoring with other tools and processes.
  • Analyze monitoring data to identify trends, anomalies, and areas for improvement.
  • Provide training and support to team members on Splunk best practices and usage.

What you will need to have:

  • Bachelors degree in Information Technology, Computer Science, or a related field.
  • Minimum of 10+ years of experience working in an enterprise environment, with a strong focus on monitoring and performance management.
  • Proven experience with Splunk and other monitoring tools.
  • Strong understanding of regex and its application in search queries and data extraction.
  • Expertise in configuring alerting mechanisms and ITSI solutions.
  • Experience in setting up frameworks for KPI-based monitoring.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

What would be great to have: (Optional)

  • Knowledge of data visualization and reporting tools.
  • Familiarity with AI and ML applications within monitoring and performance management.
  • Scripting skills in Python or other languages to automate monitoring tasks.
  • Experience with other monitoring tools for analyzing impacts on service performance.

Job Classification

Industry: Software Product
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Fiserv
Location(s): Pune

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Keyskills:   Automation Application Monitoring Splunk Monitoring Tools Shell Scripting Artificial Intelligence Python

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Fiserv India Pvt. Ltd.