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Interface Executive-US Healthcare @ Bizmatics India

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 Interface Executive-US Healthcare

Job Description

Below is JD:


Interested candidates can share cv on po**a@ha***********r.com

Roles & Responsibilities:

  • Able to handle problems in both standard and unusual situations.
  • Trouble shoot the errors on the EMR application.
  • Attend web meetings with vendors and customers during morning US timings to understand the requirements.
  • Coordinate with internal teams to get resolutions in a timely manner.
  • Knowledge and skills: Responsibilities:
  • Provide Tier 1 and Tier 2 support to physicians and clinical staff in the US.
  • Analyze and process the requests via e-mail, support tickets and inbound calls.
  • Troubleshooting technical issues and solving them in a timely manner.
  • Able to handle problems in both standard and unusual situations.
  • Trouble shoot the errors on the EMR application.
  • Attend web meetings with vendors and customers during morning US timings to understand the requirements.
  • Coordinate with internal teams to get resolutions in a timely manner.
  • Knowledge and skills: Hands-on knowledge of SQL and Linux.
  • Understands SFTP, VPN, Webservices, JSON Good verbal and written communication skills to converse with US clients / vendors Problem solving and analytical Good understanding and hands-on with Laboratory and Radiology workflow and interfaces.

  • Additional/Good to have: Working Knowledge of CCD, APIs, HL7, FHIR Familiarity of SOAP UI, Postman testing Qualification and Experience: Education background: Engineering / Computer Science / Information Technology At-least 2+ years of technical experience in client services Working knowledge in US Healthcare Industry
  • Shift: Rotational US Shift as per roaster
  • Location: Mumbai (WFH/Remote)

Job Classification

Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Bizmatics India
Location(s): Mumbai

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Keyskills:   Healthcare Bpo HL7 Technical Support Client Servicing Interface Ccd Sftp Fhir EMR EHR PS18 SQL Linux

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Bizmatics India

Email: pojha@harriscomputer.com