Technical Support Engineer-DAS @ Black Box

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Technical Support Engineer-DAS

Black Box
1 - 4 years
Bengaluru
5 months ago
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Job Description

Blackbox Analytics Solutions Private Limited is looking for Technical Support Engineer-DAS to join our dynamic team and embark on a rewarding career journey

Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients' computers via remote access.
Traveling to clients' office or server location.
Installing new hardware, software, and networking systems.
Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Blackbox Analytics
Location(s): Bengaluru

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Keyskills: switching server network engineering hardware networking networking software installation remote access routing technical support remote support desktop engineering computer hardware desktop support troubleshooting hardware troubleshooting ccna

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Black Box

We are a US company with branches in UK, India and Philippines with 1600+ employees. We help companies from a wide range of industries and countries. We have been helping companies of all sizes since 2004. \r\n \r\nHow do we stand out from other business process outsourcing providersâ€œOutsour...

Technical Support Engineer-DAS @ Black Box

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